Comfort & Growth with Crystal Lim-Lange Ep 27 - Shruti Bose - The Power of Storytelling in the Corporate World
This week we are going to take a practical and insightful deep dive into difficult conversations and storytelling at work with regional communications expert Shruti Bose, Head of Communications and Public Affairs Asia Pacific for Roche Diagnostics.
Shruti shares real life stories of influencing stakeholders using empathy and storytelling as a secret weapon, not taking conflict personally, and her tips for having difficult conversations at work.
I also loved her groundedness and attitude of gratitude, and hope you are inspired by her story too!
Shownotes
On the National Women’s Checkup Week with Singapore Cancer Society
Get screened - link to Singapore Cancer Society
https://www.singaporecancersociety.org.sg/get-screened/breast-cancer/mammogram.html
Highlights
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01:00 How we met in the Biopharma industry
03:20 Shruti’s childhood and how it shaped her
03:52 The Fs of Life challenges - Fairness, Failure, Fear
06:00 On losing her voice
08:43 How she came to work for the Biopharma sector
13:20 Intellectual vs social friction and not personalising
15:30 - reading too much into a situation
18:00 - On asking for support
18:55 - Her difficult conversation at work with her stakeholders
20:00 - Don’t be married to an idea
21:58 - What you can and can’t control
22:54 - On our unconscious bias
23:58 - Gratitude Quotient GQ
25:00 - The worst time to be grateful is after you lost it
26:25 - Happiness, freedom and courage
27:43 - Launch of National Women’s Checkup Week
30:30 - Not every conflict needs to be resolved
31:00 - Storytelling model - CAP - Connection, Appeal, Proof
33:00 - The power of storytelling at work - examples in real life, Jack Ma, Indra Nooyi
35:00 - Creating demand for what we need
36:40 - Word of the year!