Masters of Scale Remix: Scott Harrison & charity: water, 5 years later
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Nov 28, 2023 
Scott Harrison, Founder and CEO of charity: water, discusses the evolution of his nonprofit, which has scaled fivefold in five years. He shares transformative lessons learned, including rebranding refugees as customers to empower them. Scott's remarkable journey from nightlife to humanitarianism highlights the emotional challenges of nonprofit work. Innovative fundraising strategies like donating birthdays for clean water showcase the power of community engagement. The podcast emphasizes transparency and co-creation to enhance humanitarian efforts.
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Five Years of Growth
- In five years, Charity: Water has scaled five times over, impacting 17.5 million people across 137,000 communities.
- 703 million people still lack clean water access, highlighting the need for continued, accelerated efforts.
Turning Point
- Scott Harrison's life transformed from a club promoter to humanitarian after a near-death experience.
- He asked himself "what would the opposite of my life look like?", leading to a year of service and founding Charity: Water.
Non-Profit Challenges
- Running a non-profit, like any business, presents significant, ongoing challenges, including fundraising.
- The constant need to connect with donors about a problem they haven't personally experienced adds complexity.