Inside the Strategy Room cover image

Inside the Strategy Room

229. How to sustain transformation success

Dec 12, 2024
Rachel McKlindon, an associate partner at McKinsey and a leader in transformation for industrial clients, joins in an insightful discussion on sustaining transformation success. They dive into the critical cultural shifts required for long-term change, the importance of integrating transformation into daily operations, and the role of accountability in measuring success. The conversation also explores how innovation, effective communication, and a supportive organizational culture can keep momentum alive and drive meaningful progress.
43:17

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Quick takeaways

  • Successful transformations depend on cultural shifts and engaging around 60% of the workforce to mitigate resistance to change.
  • Organizations must build an 'improvement engine' post-transformation to continuously deliver value and integrate initiatives with daily operations.

Deep dives

Embedding Cultural Change in Transformations

Successful transformations require not just operational changes but also significant cultural shifts within an organization. Mindset shifts are integral to ensuring long-lasting results, as leaders must engage a substantial portion of the workforce—around 60%—in the transformation process. This engagement helps mitigate natural resistance to change and emphasizes the importance of understanding the 'why' behind the initiatives. When cultural change is embedded within the deliverables of an initiative, it enhances the likelihood of achieving sustainable results.

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