Siftwell Analytics is revolutionizing how health plans leverage data and AI to improve patient outcomes. With over $5 million in funding, Siftwell combines claims information with proprietary datasets and machine learning to predict patient behavior and explain why certain individuals need specific interventions. In this episode of Category Visionaries, I spoke with Trey Sutten, CEO and Co-Founder of Siftwell Analytics, to learn about their journey from concept to creating actionable insights that help health plans better serve their members.

Topics Discussed:

• The evolution from health plan operations to founding a healthcare technology company
• How Siftwell uses AI to predict and explain patient behavior patterns
• The current state of AI adoption in healthcare across different operational levels
• The challenges of marketing deep technology in a referential industry
• Building a category that transcends traditional predictive analytics
• Future vision for automated, personalized healthcare interventions

GTM Lessons For B2B Founders:

1. Leverage Operator Experience in Product Development: Siftwell's success stems from combining deep industry expertise with advanced technology. As Trey explains, many technologists enter healthcare with "cool mousetraps" but don't understand the complexity of problems facing managed care organizations. B2B founders should either deeply learn their target industry or partner with domain experts who can translate technical capabilities into meaningful solutions.
2. Focus on Results Over Technical Specifications: While model accuracy matters, Trey emphasizes that customers care more about concrete outcomes like reduced emergency department visits or lower readmission rates. B2B founders should prioritize communicating business impact over technical superiority, especially when selling to C-suite buyers who care about operational results.
3. Navigate Category Creation Through Problem-Solving: Rather than forcing themselves into existing categories, Siftwell created their own space by solving specific customer problems. They used the familiar entry point of predictive analytics but differentiated by combining it with deep operational expertise and actionable insights. B2B founders should consider how their unique approach to solving customer problems might transcend traditional category definitions.
4. Build Go-To-Market Around Industry Context: In healthcare's highly referential market, Siftwell prioritizes face-to-face interactions, speaking engagements, and leveraging existing relationships. They focus on educating prospects about practical implementation rather than technical complexity. B2B founders should align their marketing strategy with their industry's buying patterns and decision-making culture.
5. Choose Strategic Investors for Long-Term Success: Trey emphasizes the importance of founder due diligence in fundraising, particularly in finding investors who understand the industry, company culture, and vision. B2B founders should look beyond capital to ensure their investors can provide relevant expertise and support for their specific market.

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