Category Visionaries

DermaSensor has developed the first FDA-cleared, AI-powered skin cancer detection device specifically designed for primary care physicians. After spending $27 million on R&D over eight years and conducting 15 clinical studies, the company received FDA clearance in January 2024. Using elastic scattering spectroscopy, the device analyzes cellular and subcellular structures in skin tissue—the same characteristics pathologists examine under microscopes—to provide objective skin cancer risk assessments in under 30 seconds. In this episode, CEO Cody Simmons shares the journey from Boston University research lab to commercial deployment across hundreds of medical practices. Topics Discussed: DermaSensor's eight-year development journey from 30-pound research devices to handheld commercial products The FDA clearance process requiring five pre-submission meetings and over 10,000 pages of documentation Strategic decision to target primary care physicians rather than dermatologists based on competitive intelligence Clinical validation showing device accuracy matches in-person dermatologist assessments Commercial launch strategy achieving coverage from major media outlets without a major PR firm Rapid adoption by hundreds of private practices within the first year post-clearance GTM Lessons For B2B Founders: Learn from competitive failures before choosing your market: Cody observed companies spending "literally hundreds of millions of dollars" targeting dermatologists with similar devices, only to see them "commercially immediately fizzled out" within 2-4 years. Dermatologists, being experts, were confident in their existing processes and questioned why they needed additional tools. This competitive intelligence led DermaSensor to target primary care physicians who welcomed objective second opinions. B2B founders should study why similar solutions failed in adjacent markets and identify underserved segments where their value proposition resonates more strongly. Align your commercial strategy with regulatory requirements years in advance: Cody emphasized that you must "align your plan like your commercial plan with your study" and your FDA indication for use, determining "who's actually approved to use the device for what purpose." This planning must happen years before approval since clinical studies are designed around the intended commercial application. B2B founders in regulated industries should work backwards from their go-to-market strategy when designing regulatory pathways, ensuring clinical evidence supports their target market and use cases. FDA clearance itself can be your biggest PR moment: DermaSensor achieved coverage on ABC, NBC, CBS, Fox, Forbes, Reuters, and Time Magazine's Best Inventions list primarily because "the FDA clearance itself was so big" for a first-in-class device addressing "the most common cancer." They worked with only an independent PR consultant, not a major firm. B2B founders should recognize that major regulatory milestones, especially for novel technologies, inherently generate media interest and plan their launch communications accordingly. Prioritize speed and simplicity when displacing manual processes: The device works in "less than 30 seconds" from pickup to result, addressing primary care physicians who previously had to rely on visual assessment with minimal dermatology training (only "two to four hours of training in medical school"). The combination of speed, objectivity, and ease of use made adoption attractive to non-specialists. B2B founders should design solutions that are dramatically faster and more accurate than existing manual processes, especially when targeting users who lack specialized expertise. Private practices adopt faster than health systems but both are essential: Cody noted that "private practices, because they make decisions so quickly" with "one or two doctors that run the practice" were able to rapidly adopt the technology. However, health systems provide validation and scale. The company focused on building "that whole ecosystem" where "health systems using a private practice, using it. Dermatologists are aware of it." B2B founders should sequence their go-to-market to capture quick wins from agile smaller customers while simultaneously pursuing enterprise accounts for long-term growth and market credibility.   //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe.  www.GlobalTalent.co   //   Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM 

Tera AI is pioneering a software-centric approach to robotics, moving away from traditional hardware-dominated solutions toward a unified operating system for robotic platforms. After raising $8 million and transitioning from insurance applications to robotics, the company is building what founder Tony Zhang envisions as "a general purpose operating system for robot platforms" powered by spatial foundation models. In this episode of Category Visionaries, Tony shares his journey from Google X to founding Tera AI, including hard-won lessons about market validation, customer discovery, and the critical importance of understanding buyer priorities. Topics Discussed: Tera AI's evolution from geospatial foundation models in insurance to robotics applications The challenges of customer discovery in regulated industries like insurance Tony's experience at Google X and the ChatGPT moment that sparked entrepreneurial action First Round's Product Market Fit program and structured customer discovery methodology The transition from hardware-centric to software-centric robotics architecture Fundraising strategies and developing instincts for investor feedback Building a team of top-tier AI researchers in a competitive talent market GTM Lessons For B2B Founders: Lead with priority validation, not pain discovery: Tony learned the hard way that not every pain point can be solved on a VC timeline. His breakthrough insight was asking upfront: "Tell me if this is one of your top three priorities. If not, tell me what are those three priorities." He discovered that many insurance prospects liked their solution but had more pressing infrastructure problems unrelated to AI. B2B founders should qualify buyer priorities before presenting solutions to avoid getting trapped in lengthy sales cycles for non-critical problems. Understand regulatory constraints early in enterprise markets: Tera AI spent nearly a year in insurance before realizing that regulatory barriers made technology adoption extremely difficult, regardless of product-market fit. Tony explains: "Because of the regulations in America, it is incredibly difficult for an insurer or carrier to adopt new technology, especially technology that was as new as the stuff that we were building." Founders entering regulated industries should map compliance requirements and adoption timelines before committing significant resources. Structure customer discovery to eliminate waste: Through First Round's PMF program, Tony discovered they were doing discovery calls inefficiently, often requiring multiple meetings with the same prospects. The key insight was asking the right qualifying questions upfront rather than leading with solutions. This approach eliminated unnecessary follow-up meetings and accelerated their discovery process by 5x. Founders should develop structured discovery frameworks with clear qualifying criteria before scaling outreach efforts. Market timing requires both technology readiness and buyer urgency: Tony's "ChatGPT moment" wasn't just about technological possibility—it was about recognizing the convergence of technical capability and market readiness. He emphasizes: "It wasn't too early, it wasn't too late." The key was understanding that spatial AI could finally deliver value that buyers were ready to adopt. Founders should evaluate both technical feasibility and market timing when deciding on startup opportunities. Attract talent with novel technical challenges, not just compensation: Despite intense competition for AI talent in Silicon Valley, Tera AI successfully recruits top researchers by offering genuinely innovative work. Tony explains: "We genuinely try to innovate across the entire stack. We build our own models, we build our own datasets, we can write papers on the things we're doing." They target researchers who are "bored to death by the LLM world" and want to work on groundbreaking spatial AI problems. B2B founders should differentiate their companies through technical novelty and research opportunities, not just competitive salaries.     //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe.  www.GlobalTalent.co   //   Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM 

Dusty Robotics is pioneering construction automation with a multi-stage product that spans from planning to installation. At its core is an automated layout robot that takes digital building plans and prints them directly on construction sites, preserving digital quality throughout the entire construction process. With $69.5 million in funding, Dusty has established itself as the market leader in construction robotics. In this episode of Category Visionaries, Tessa Lau shares her journey from accidentally getting their first $5,000 invoice to creating "The Dusty Way" - a new method for construction that promises higher quality, less rework, and greater profitability. Topics Discussed: Dusty's evolution from a "drop-in replacement" positioning to creating an entirely new construction method The accidental path to their first paying customer and learning to price robotics services Strategic positioning evolution: from robot features to outcomes-based messaging Building market leadership in construction robotics through public testing and iteration Creating "The Dusty Way" as a category-defining methodology with ChatGPT's help Event-driven marketing strategy for the tactile, physical construction industry The challenge of focusing on one ideal customer profile when the technology works across multiple segments Co-creating methodology with customers rather than dictating new processes to industry experts GTM Lessons For B2B Founders: Build in public, especially for hardware: Tessa's top advice for robotics founders is "Don't be in stealth. Stealth is stupid." Since hardware companies typically only get 1-2 shots on goal due to time and capital constraints, you must validate market demand before building. Dusty spent their first year doing free "print jobs" in public, gathering feedback and iterating monthly. This public approach not only validated their technology but also built market awareness and credibility. Position for comfort first, expand the vision later: When introducing new technology, Dusty initially positioned their robot as a "drop-in replacement for a guy with a chalkbox and a measuring tape." This made customers comfortable because it required no process changes and was low-risk. Only after establishing market trust did they expand to positioning themselves as creating an entirely new construction methodology. B2B founders should start with familiar positioning that reduces buyer risk, then gradually expand their vision as trust builds. Solve for outcomes, not features: Tessa emphasizes the constant battle against feature-focused messaging: "Our customers don't buy robot, they need an outcome." Instead of highlighting technical specs like "16th vintage accurate" or "10 times faster," successful messaging focuses on what customers actually care about: quality, certainty, and predictability. This shift from product features to business outcomes is critical for technology companies selling into traditional industries. Leverage AI for strategic breakthrough thinking: The "Dusty Way" concept emerged from Tessa's ChatGPT conversations about breaking out of the "robot trap" where customers viewed them as a project tool rather than a strategic platform. ChatGPT suggested framing their offering as "a trusted method for doing construction," which became the foundation for their category creation strategy. B2B founders should consider AI as a brainstorming partner for strategic challenges, not just operational tasks. Events are critical for physical product adoption: In construction, "seeing is believing" because buyers are "physical thinkers, not abstract thinkers." Dusty's event strategy centers on live robot demonstrations, often becoming "the best show on the floor" because they're so different from typical software booths. They print multi-trade layouts continuously throughout conferences, allowing attendees to see the technology in action. B2B founders with physical products should prioritize live demonstrations and tactile experiences over traditional software marketing approaches. Focus timing: Identify your first bowling pin: Dusty's biggest current challenge is focusing on one core customer segment despite having a product that works across multiple construction markets. Tessa emphasizes the discipline required to pick one "bowling pin" customer type, master that segment, then expand to adjacent segments. The key is setting specific dates for when you'll address other ICPs, making the focus decision feel temporary rather than permanent. This approach reduces the psychological difficulty of saying no to revenue opportunities. Construction is not one market: Tessa's key advice for construction tech founders is recognizing that construction consists of many distinct markets with different buyers, value propositions, and payment capabilities. Even within a single project, different stakeholders have vastly different needs and budgets. Success requires choosing one specific segment early and deeply understanding their unique pain points, decision-making process, and implementation requirements.     //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe.  www.GlobalTalent.co   //   Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM   

Staris AI is pioneering a new approach to application security, moving beyond traditional vulnerability scanning to create what they call "total context security." With $5.7 million in funding, the company is building an AI-powered platform that doesn't just find security issues but provides complete context about business risk and automated fixes. In this episode of Category Visionaries, I sat down with Adam Cecchetti, CEO and Co-Founder of Staris AI, to learn about his transition from bootstrap founder to venture-backed CEO and his vision for creating an immune system for applications on the internet. Topics Discussed: The evolution from bootstrap companies to venture-backed scaling How 200+ customer discovery conversations shaped Staris AI's product direction Creating the "total context security" category in a crowded application security market The impact of AI on both security threats and solutions Building founder-led sales processes before transitioning to broader marketing Long-term vision of creating an immune system for internet applications GTM Lessons For B2B Founders: Conduct extensive customer discovery before building: Adam and his co-founder talked to over 200 CISOs, CTOs, and CIOs before finalizing their product direction. The key insight: "People do not need more to do. They do not need more work, they do not need more bugs. They don't need bugs cheaper or better or faster. They really need this problem to start shrinking." This extensive research revealed that the market didn't need another tool to find vulnerabilities—they needed solutions that actually reduced their security workload. Define what you don't do to clarify positioning: Adam shared a powerful insight from his previous company: "I sold more work telling people what I didn't do versus what we did do." In crowded markets like security, clearly articulating what you don't do helps prospects understand your unique value proposition. For Staris AI, being explicit about not being "an ASPM" or other specific security categories helps differentiate their total context approach. Leverage founder networks for initial traction: Rather than launching broad marketing campaigns, Adam is using his 25 years of industry relationships for initial customer acquisition. "We're going back to a lot of our people we had talked to initially when we started the company, as well as some old customers and colleagues and friends to be able to say, hey, let's do some proof of concepts." This approach allows for rapid iteration and product refinement based on trusted customer feedback. Create category names that are immediately understandable: While evaluating options like "next gen pen testing" and "AI security co-pilots," Adam chose "total context security" because it clearly communicates value. The name immediately conveys what the solution does—providing complete context at every step of the security process. In technical markets, clarity often beats cleverness in category naming. Time market expansion carefully: Despite having funding and proven traction, Adam is deliberately waiting until Q4 to ramp marketing efforts. "We've been really laser-like focused on building a great product, getting a good story for our customers, understanding what truly provides them value before we kind of went out and mass broadcasted that message." This disciplined approach ensures product-market fit before scaling go-to-market efforts.   //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe.  www.GlobalTalent.co   //   Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM 

Prior Labs is pioneering foundation models for structured data, bringing transformer technology from the generative AI world to tabular data that sits in databases and spreadsheets across every business. With $9 million in funding and over 1.5 million downloads of their open-source model, Prior Labs is revolutionizing how data scientists work with structured data by creating universal models that can handle multiple use cases instead of requiring custom models for each specific application. In this episode, I sat down with Sauraj Gambhir, Co-Founder of Prior Labs, to explore how they're transforming machine learning workflows from taking days to seconds and building a global community around their breakthrough technology. Topics Discussed: Prior Labs' mission to bring transformer technology to structured data and tabular datasets The transition from traditional 20-year-old machine learning methods to universal foundation models Building a horizontal product that serves data scientists across finance, healthcare, and scientific research The company's open-source strategy with 1.5 million downloads and community-driven development Social media and community-building tactics that drove adoption across LinkedIn, Twitter, and Discord Scaling from 3 to 16 team members in seven months while maintaining technical focus Fundraising strategy for AI companies and the balance between raising enough capital without over-inflating Plans for geographic expansion from Berlin to the US market GTM Lessons For B2B Founders: Lead with open source for technical audiences: Prior Labs built their entire go-to-market strategy around an open-source model that anyone can download and use for free. Sauraj explained, "We've got like over one and a half million downloads and it is open source. You just need to attribute us that you're using our model." This approach allowed them to achieve massive adoption while building credibility with their technical audience. B2B founders targeting developers or technical users should consider how open source can accelerate adoption and community building before monetization. Build community ownership, not just engagement: Sauraj approaches community building like team building, saying, "If you think about your team as a founder, like when you build a team, you want them to feel like it's their company... I'm trying to take that same philosophy towards community building." He creates biweekly Discord updates where half the content showcases community contributions, leading members to actively submit their use cases and request features. B2B founders should design community programs that make users feel like co-creators rather than passive consumers. Leverage co-founder networks strategically for different audiences: Prior Labs uses each co-founder's unique network to reach different segments. Sauraj noted, "One of my co founders has been a professor of machine learning for the last 12 years. So he already had a pretty good following of let's say the data science community... when we need to generate inbound, I'm the one pushing when we need to like generate more technical applications for people to apply for jobs with us. We're going through my co founders networks." B2B founders should map their founding team's networks and assign go-to-market responsibilities based on audience alignment rather than traditional roles. Focus adoption over monetization in emerging categories: Despite having paying customers, Prior Labs keeps their API free and focuses entirely on adoption metrics. Sauraj explained, "Right now we are offering it for free because we just want like adoption is really the biggest use case at the moment... when we have like the next versions of the models, that's really when we're going to be able to flip the switch." In category creation, B2B founders should prioritize proving product-market fit and building market awareness before optimizing revenue, especially when building foundational technology. Use technical documentation as brand building: Instead of focusing on traditional marketing materials, Prior Labs invested heavily in developer-focused assets. Sauraj said, "We were really focused on getting really good docs in place, really good, like GitHub read me in place. And the brand was really kind of like building this community and being like open and honest with the community." B2B founders serving technical audiences should treat documentation, GitHub presence, and developer resources as primary brand touchpoints rather than secondary marketing materials.   //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe.  www.GlobalTalent.co   //   Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM 

Chain.io is a vertical integration platform deeply embedded in the shipping and logistics space, helping connect massive freight companies with retail brands through the millions of messages required to track shipments and navigate customs. With $18 million in funding, the company has positioned itself as critical infrastructure for an industry that became front-page news during COVID. In this episode, Brian Glick shares hard-won lessons about building in a legacy industry, the realities of enterprise sales cycles, and why he never took himself out of the sales process. Topics Discussed: Building vertical iPaaS for logistics before the category existed in supply chain How COVID accelerated understanding of data movement as a strategic problem The challenge of selling complex integration technology to legacy industries Transitioning from founder-led sales while maintaining founder involvement Using podcasting as relationship-building infrastructure for 10-year customer lifecycles Building authentic employee thought leadership without formal programs The impact of AI on traditional integration and data movement businesses GTM Lessons For B2B Founders: Don't fully remove yourself from enterprise sales—strategically deploy your founder advantage: Brian learned that completely stepping back from sales was a mistake. Instead, he discovered the power of strategic founder involvement: "As a founder I am an incredible asset to my team, but that doesn't mean I have to be on every meeting." He now enters deals at the beginning to build relationships, trusts his sales team to advance opportunities, then returns at crucial moments to help close negotiations. This approach maximizes founder value while empowering the sales team. Timing pain points matters more than pain intensity: Chain.io experienced a counterintuitive sales pattern during COVID—initial uptick as customers felt pain, followed by a downturn when pain became overwhelming. Brian observed: "A little bit of pain is good for sales... when it gets too much pain, people freeze up." B2B founders should recognize that acute customer pain creates urgency, but excessive pain paralyzes decision-making. The sweet spot is when customers feel enough discomfort to act but retain capacity to evaluate new solutions. Legacy industries require relationship-based, not scale-based GTM motions: After trying to build a "standard SaaS BDR SDR style go-to-market machine," Brian realized it was wrong for both his market timing and industry culture. He pivoted back to relationship-driven sales focused on live events and consultative engagement. For enterprise logistics customers making decisions that affect 40 countries, "nothing is simple and no decision is made by one person who's going to click a buy now button." Founders in traditional industries should think more like SAP than HubSpot. Use podcasting as relationship infrastructure, not lead generation: Brian launched his podcast "almost day one" as free marketing, but discovered its real value in relationship building for long sales cycles. He doesn't track metrics or measure ROI traditionally, noting: "I know that I've gotten a CIO of a major freight company... [who] sent me a screenshot of my podcast... and I know how much that one customer pays me is more than I've ever invested in the podcast." For B2B founders with complex sales cycles, content should build relationships rather than optimize for attribution. Build category understanding through customer education, not just problem-solving: When Chain.io launched in 2017, "that category did not exist in supply chain." Brian spent years helping customers understand that data movement was a strategic, first-tier problem rather than something "you tack on the end of some other project." Category creation often requires patient market education—founders must be prepared to invest in customer understanding before expecting rapid adoption, especially in conservative industries.   //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe.  www.GlobalTalent.co   //   Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM 

New Sun Road is an energy tech company pioneering the acceleration of renewable energy deployment through their IoT and cloud-based platform. As a public benefit corporation, they focus on underserved communities while managing over 1,500 systems across diverse applications from wildfire mitigation with PG&E to remote telecommunications towers. In this episode of Category Visionaries, we sat down with CEO Adrienne Pierce to explore how they've built a platform that serves as the "brain" for distributed energy systems and their unique approach to go-to-market in the complex energy sector. Topics Discussed: New Sun Road's evolution from energy access solutions to comprehensive renewable energy platform management The company's IoT and cloud-based approach to monitoring and controlling distributed energy resources Their diverse customer base spanning solar installers, utilities, telecommunications, and remote communities The complexity of 6-18 month sales cycles in energy infrastructure projects Strategic pivot from sector-focused to partner-enabled go-to-market approach Operating as a public benefit corporation and its impact on team alignment and business development Navigating regulatory changes and their delayed impact on project timelines Thought leadership strategy around emerging technologies like vehicle-to-grid and networked microgrids GTM Lessons For B2B Founders: Partner with domain experts rather than becoming one yourself: Adrienne explained their strategic shift: "We started with kind of a sector strategy where we're like, oh, we can do electric vehicles... But what we found was that it's very hard to be experts in all of these different sectors." Instead of trying to master every vertical, they focused on being the best at what they do—energy management technology—and partnered with domain experts in each sector. B2B founders should resist the temptation to become everything to everyone and instead find strong partners who can complement their core competencies. Focus resources on highest-impact activities in resource-constrained environments: Pierce emphasized the critical importance of opportunity cost for small organizations: "For small organizations, I think the biggest cost is opportunity cost. So if I'm spending my time chasing leads and doing lead gen and that's where my resources are going, then it may be at the behest of something that's more productive." B2B founders must ruthlessly prioritize activities that drive the most value and avoid spreading thin across low-yield activities, especially in early stages when every hour counts. Build for complex, consultative sales cycles with technical buyers: With sales cycles ranging 6-18 months, New Sun Road's approach centers on deep technical engagement: "We are at the heart of what the project is doing from a control and performance perspective, you know, there are a lot of things to just make sure that we're aligned on and develop a really strong partnership." B2B founders selling to technical buyers in complex infrastructure projects should invest heavily in technical credibility and relationship-building rather than traditional sales tactics. Leverage authenticity as a differentiator in purpose-driven markets: As a public benefit corporation, Pierce noted: "It has channeled and been a differentiator for what we're doing and how we're doing it... it's created an amazing team environment." When your market values purpose alongside profit, authentic commitment to mission can become a significant competitive advantage. B2B founders should consider how genuine purpose alignment can strengthen both team cohesion and customer relationships, but only if the commitment is authentic. Anticipate regulatory lag in heavily regulated industries: Pierce shared valuable insight about regulatory timing: "One thing about regulation is that there is lag. So you can change the regulation and it takes a while for it to trickle down and to have impact... when I look at changing regulation, I'm looking at, well, how is that going to impact 2026?" B2B founders in regulated industries should build regulatory change anticipation into their product roadmap and sales strategy, understanding that today's regulatory shifts create tomorrow's market opportunities.   //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe.  www.GlobalTalent.co   //   Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM 

ZITADEL is pioneering the next generation of identity infrastructure, providing a developer-first platform that handles everything from basic authentication to complex multi-tenant B2B scenarios. With $11.5 million in funding and a unique open-source approach, ZITADEL has positioned itself as the "GitLab for identity" - offering both self-hosted and SaaS deployment options while maintaining flexibility through comprehensive APIs. In a recent episode of Category Visionaries, I sat down with Florian Forster, CEO and Co-Founder of ZITADEL, who recently relocated from Switzerland to the Bay Area to accelerate the company's go-to-market efforts and tap into the massive US opportunity. Topics Discussed: ZITADEL's comprehensive identity platform covering authentication, authorization, and multi-tenant scenarios The company's innovative dual-licensing approach combining AGPL open source with commercial offerings Florian's strategic decision to relocate his entire family from Switzerland to the Bay Area The evolution from per-user pricing to capability-based pricing models Building a global team across three regions: Europe for engineering, US for go-to-market, and Argentina for customer success Marketing strategy focused 80/20 on developers versus buyers Cultural differences between European and American go-to-market approaches Future vision for AI risk mitigation and behavioral analytics in identity management GTM Lessons For B2B Founders: Embrace "cash or code" open source strategy: Florian introduced the concept of "cash or code" - users either pay for commercial features or contribute meaningfully to the open source project. ZITADEL's shift from Apache to AGPL licensing ensures that free users contribute back to the community while commercial customers get enterprise features and SLAs. This dual-licensing approach creates sustainable economics while building a strong community foundation. Rethink pricing to align with customer value creation: ZITADEL is moving away from per-user pricing because, as Florian explains, "we are the system that makes users useful. So if we hinder our customers on creating users in the first place, it kind of defeats the whole idea." Instead, they're shifting to capability-based pricing where customers pay for specific features like compliance notifications rather than user seats. This removes friction from customer growth and better aligns pricing with actual value delivered. Focus marketing efforts on developers, not just buyers: ZITADEL discovered that an 80/20 split between developer-focused and buyer-focused marketing works best. Florian notes that "targeting the developer ultimately leads to us being in the debate when somebody procures a system like ours." Developers do the initial evaluation and recommendation, so winning them over is crucial for getting into procurement discussions with buyers. Leverage geographic arbitrage strategically: ZITADEL operates across three regions - Europe for core engineering (quality engineers at $100-250K vs $250-500K in Bay Area), US for go-to-market, and Argentina for customer success and sales engineering. This approach optimizes for both cost efficiency and timezone coverage while maintaining quality across all functions. Adapt messaging for cultural differences: Moving from Switzerland to the US taught Florian that "in US marketing, things get overinflated quite severely, but the buyer knows that and automatically deducts some of it." Europeans tend to under-market solid products, while US buyers expect and discount for marketing inflation. B2B founders must calibrate their messaging appropriately for different markets and buyer expectations.   //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe.  www.GlobalTalent.co   //   Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM   

Benivo is revolutionizing how enterprises manage their global workforce through HR technology focused on Global Mobility teams. With $30 million in funding, the company has evolved from a failed Airbnb competitor into a thriving B2B platform serving major clients like Google, Microsoft, and Bayer. In this episode of Category Visionaries, we sat down with Nitzan Yudan, CEO and Founder of Benivo, to explore the company's dramatic pivot, their "sell-first, build-later" methodology, and how they've built a lean go-to-market engine that leverages AI and community selling to compete with established players. Topics Discussed: Benivo's dramatic pivot from an Airbnb competitor to enterprise HR tech The "sell-first, build-later" methodology that became company DNA How they closed Google with "the ugliest page in the history of Internet pages" Building relationships with enterprise decision-makers through weekly Saturday emails The costly mistake of trying to create a new category versus meeting buyers where they are Community selling strategies including LinkedIn Live shows and industry recognition campaigns Using AI to create efficient go-to-market operations with a team under 10 people Custom AI tools for sales coaching, RFP responses, and prospect management GTM Lessons For B2B Founders: Always sell first, then build: Nitzan's core principle is "sell-first, build-later" - a methodology born from their Google deal where they sold a solution using "the ugliest page in the history of Internet pages" and delivered manually for six months before building the actual product. This approach validates real customer demand and reveals what actually needs to be built versus what founders assume should be built. Enterprise sales is about selling yourself, not your product: Success with major clients like Google, Microsoft, and Bayer came from building deep personal relationships with decision-makers. Nitzan describes knowing the names of his prospects' children and their preferences - emphasizing that enterprise buyers are investing in people and relationships, not just features. One client relationship was maintained through weekly Saturday evening emails for months before an opportunity materialized. Match your messaging to how buyers actually buy: Benivo initially tried to create a new category by positioning themselves as a "two-for-one" solution replacing multiple industry layers. This confused buyers who didn't understand how to purchase within their existing procurement processes. When they repositioned to match existing category terminology that buyers recognized, RFP invitations and sales began flowing. The lesson: don't let category creation ambitions override buyer convenience. Leverage community selling for efficient go-to-market: With only 7-8 people in their entire go-to-market team, Benivo built a powerful community strategy including a LinkedIn Live show hosted by an industry luminary, annual "Top 100" recognition campaigns, and a 200-person "Change Maker Network" that includes prospects, customers, and even lost deals. This approach builds trust and allows enterprise buyers to engage with the company culture before making career-impacting decisions. Build custom AI tools for competitive advantage: Rather than relying on expensive purpose-built sales tools, Benivo creates custom AI solutions using basic tools like Gemini and Make.com. Their system automatically transcribes sales calls, scores deals using their MEDPIQ methodology, coaches salespeople on next steps, and generates follow-up emails. They've also built AI tools that reduce RFP response time by 70-80% by training models on their best historical responses and client-specific strategy documents.   //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe.  www.GlobalTalent.co   //   Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM 

Thoras AI is pioneering a new category in infrastructure optimization, transforming how engineering teams manage workload efficiency through predictive scaling. Co-founded by twin sisters Nilo and her sibling who worked as reliability engineers for a decade, Thoras AI addresses the reactive nature of traditional infrastructure management. In this episode of Category Visionaries, we sat down with Nilo Rahmani, CEO and Co-Founder of Thoras AI, to learn about their journey from frustrated on-call engineers to building an AI-powered platform that helps reliability teams optimize performance while maintaining application integrity. Topics Discussed: The unique dynamic of co-founding a company with your twin sister Thoras AI's approach to predictive scaling as a wedge into broader infrastructure automation The company's differentiation from pure finops/cost optimization tools by prioritizing reliability Building a premium brand identity that stands out in the crowded AI infrastructure space The evolution from customer discovery to product-market fit through organic outreach Creating a new category at the intersection of AI and infrastructure optimization GTM Lessons For B2B Founders: Stop coding and start talking to customers first: Nilo's biggest breakthrough came when a Bay Area advisor told her to "stop coding and start talking." Instead of building an MVP in isolation, they spent months conducting customer discovery across the country. This approach revealed genuine pain points and validated demand before writing a single line of code. B2B founders should resist the engineer's instinct to build first and instead invest heavily in understanding customer problems through direct conversation. Validate demand through organic outreach, not friends and family: Thoras AI deliberately avoided selling to their network, choosing instead to validate their solution with complete strangers. Every customer has come through pure organic outreach, providing genuine validation that people truly need the solution rather than doing founders a favor. This approach builds confidence that the product solves real problems and creates a stronger foundation for scaling. Focus on reliability first, cost savings second: While many competitors position themselves as cost optimization tools, Thoras AI differentiated by prioritizing application reliability and integrity. As Nilo explains, "For the reliability engineer, any attention on us because of an outage is bad attention." This positioning resonates with their target buyers who view uptime as more critical than cost savings, creating a sustainable competitive advantage. Use premium branding to elevate your industry: Thoras AI intentionally created a consumer-grade brand aesthetic to stand out in the sea of generic B2B tools. Their approach makes reliability professionals "feel like they're elevating not only their role, but their entire team" by using a brand that understands their pain points without marketing fluff. B2B founders should consider how premium branding can differentiate their solution and make customers proud to use it. Build category definition around customer problems, not technology: Rather than leading with AI capabilities, Thoras AI positions itself around the specific problems reliability engineers face - automation, efficiency, and reducing manual fine-tuning. They're creating a category for "optimization and efficiency" rather than forcing their solution into existing categories like finops or observability. Founders should let customer problems define their category rather than starting with technology capabilities.   //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe.  www.GlobalTalent.co   //   Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM