Business of Tech: Daily 10-Minute IT Services Insights

Fri Oct-13-2023: Canalys and New Relic Reports, Apple's Dominance and Its Impact on IT Outsourcing, plus Friday Big Ideas

Oct 13, 2023

In this episode, Dave Sobel discusses the unveiling of new avenues and risks for MSPs by Canalys and New Relic. He also talks about the potential impact of Apple's dominance on IT outsourcing and highlights big ideas from Google's cognitive impact to the evolving role of IT in an AI world. The episode emphasizes the importance of involving the channel in successful cloud marketplaces, the high costs of outages, and the relevance of marketplaces for MSPs and IT outsourcing companies providing new revenue streams and opportunities in cybersecurity.

11:45

Creator website

Episode guests

New Relic

Canalys

Apple

AI Summary

AI Chapters

Episode notes

Podcast summary created with Snipd AI

Quick takeaways

MSPs play a critical role in managing, preventing, and swiftly resolving outages with high business impact.

Google is encouraging users to adopt PASKIs as the default sign-in method for added security against phishing attacks.

State-backed hacking groups are likely involved in launching politically motivated cyber attacks in response to recent conflicts.

MSPs and IT outsourcing companies may need to optimize for Apple's ecosystem to future-proof their business due to Apple's dominance in the smartphone market.

Deep dives

The Relevance of Marketplaces for MSPs and IT Outsourcing

Large hyperscalers are recognizing the importance of involving the channel in successful cloud marketplaces. Marketplaces are becoming a popular route to market, and the involvement of partners is crucial for their success. Marketplaces are expected to be the fastest growing market for cybersecurity and software, presenting an opportunity for the channel.

Introduction

3min

Google's Move to PASKIs, Politically Motivated Cyber Attacks, Cyber Insurance Trends, and Slow Patching of Critical Security Flaws

3min

Apple's Dominance and Future Enterprise Trends, Impact of Internet and Digital Transformation, Reshaping of IT Professionals by AI

3min

Embracing Learning and Upskilling in the AI-Powered Future

3min

In this episode of the Business of Tech podcast, Dave Sobel discuss four important things to know in the tech industry. They cover the unveiling of new avenues and risks for MSPs by Canalys and New Relic, the latest in cybersecurity with Passkey's Political Hacking and Patching, the potential impact of Apple's dominance on IT outsourcing, and big ideas from Google's cognitive impact to the evolving role of IT in an AI world. Dave highlights the importance of involving the channel in successful cloud marketplaces and the role of partners in the fastest-growing market for cybersecurity and software. He also discusses the high costs of outages, with organizations reporting median costs of $7.75 million and hourly costs of up to $1 million. The episode emphasizes the relevance of marketplaces for MSPs and IT outsourcing companies, providing new revenue streams and opportunities in cybersecurity.

Four things to know today

00:00 Canalys and New Relic Reports: Unveiling New Avenues and Risks for MSPs

02:44 Passkeys, Political Hacking, and Patching: An MSP’s Guide to the Latest in Cybersecurity

05:36 From Teens to Enterprise: How Apple's Dominance Could Shape IT Outsourcing

06:56 Big Ideas Friday: From Google's Cognitive Impact to the Evolving Role of IT in an AI World

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