Today’s guest is Christophe Makni, Head of Business Operations at Migros Bank. Christophe shares a few key insights in this episode, starting with where natural language processing is finding a fit in banking today and the real deployments in the world. Secondly, he provides straightforward advice on identifying the low-hanging fruit for natural language processing and, in particular, document processing. Finally, towards the end of this episode, Christophe shares his ideas on encouraging adoption and some critical lessons he’s learned through real adoption experiences. This episode is part of our ongoing AI is Here series. We have partnered with SambaNova to bring you this special series featuring AI leaders across industries to discover where AI is making an impact today. Make sure to tune in to the rest of the series here on The AI in Business Podcast on your preferred podcast platform.