In this Relationships at Work episode, host Russel Lolacher explores one of leadership’s most overlooked skills—tone. It’s not just what you say, it’s how you say it. From quick emails to team meetings, the wrong tone can undermine intent, damage relationships, and weaken trust. Russel shares a real-world example of how three simple words—“Perfect, for now”—changed the dynamic of a working relationship, and offers practical actions leaders can take to ensure their communication lands as intended.
Learn how to adapt your tone to your audience, balance clarity with empathy, and use feedback to build stronger workplace connections. Because leadership isn’t just about delivering information—it’s about ensuring your message supports trust, psychological safety, and culture.
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Relationships at Work - the leadership podcast helping you build workplace connection, improve culture, and avoid blind spots.