Welcome to this episode of Mastering eCommerce Marketing, hosted by Eitan Koter. Today, Eitan chats with Justus Klover-Schlotfeld, Chief Executive Officer of NEX, a global SaaS platform headquartered in London. NEX connects technology providers, industry experts, and retailers to simplify cross-border logistics and eCommerce operations.

In this episode, Justus shares the vision behind NEX and how it grew from identifying a gap in cross-border supply chain logistics. He explains how NEX brings together the best technology providers to create a more seamless, efficient eCommerce ecosystem. Eitan and Justus discuss key challenges and opportunities in global eCommerce today, including the impact of direct fulfillment from China, the role of AI in logistics, and how data-driven decisions can improve efficiency.

They also explore how NEX helps retailers expand globally through its network, offering solutions that simplify customs processes, improve supply chain management, and give retailers more control over their operations.

Later, Justus offers some practical advice for eCommerce businesses looking to scale internationally and shares a bit about how he balances his busy work schedule with family life and sports. If you’re looking for strategies to optimize your eCommerce supply chain or are curious about how technology is transforming cross-border logistics, this episode is packed with valuable takeaways.

Let’s jump into the conversation with Eitan and Justus.

Website: https://www.vimmi.net

Email us: info@vimmi.net

Podcast website: https://vimmi.net/mastering-ecommerce-marketing/

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LinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/

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Guest: Justus Klüver - Schlotfeldt, Chief Executive Officer at NeX eCommerce 

LinkedIn: https://www.linkedin.com/in/justus-kl%C3%BCver-schlotfeldt-265a5380/

NeX eCommerce: https://nex-network.com/

Watch the full Youtube video here:

https://youtu.be/PaO9AZk4GCw

Takeaways:

• NEX is a global acting ecosystem for cross-border e-commerce, connecting technology providers, logistics companies, and retailers.
• The company is divided into four major business units: the membership network, the NEX Hub, the NEX Academy, and events.
• Challenges in global e-commerce include direct fulfillment from China, the need for local expertise in customs clearance, and the importance of data usage.
• Technology and innovation, particularly AI, play a crucial role in improving supply chain efficiency and customs processes.
• Retailers looking to expand globally should consider multi-channel selling, work with local heroes in different markets, and prioritize supply chain management.
• Work-life balance is important, and Justus enjoys spending time with his family and participating in sports.

Chapters:

00:00 Introduction to NEX and Justus Klover-Schlotfeld

01:15 The Vision and Initiatives of NEX

05:17 The Four Major Business Units of NEX

11:17 Challenges and Opportunities in Global E-commerce

15:40 The Role of Technology and Innovation in Supply Chain

19:34 Tips for Retailers Expanding Globally

26:43 The Importance of Work-Life Balance