Episode 191 - Psychological Safety with Tracy Krieger of OC Safety

Dr. Ayers interviews Tracy Krieger of OC Safety, who explains what psychological safety really means and how it directly affects hazard reporting, employee engagement, and overall safety performance. The episode focuses on practical strategies leaders can use to build a workplace where employees feel safe speaking up.

  🧠 Key Themes 1. What Psychological Safety Is — and Isn’t

Tracy defines psychological safety as a climate where employees feel they won’t be punished, embarrassed, or ignored for:

• Reporting hazards

• Asking questions

• Admitting mistakes

• Offering ideas

It is not about being soft or avoiding accountability — it’s about enabling honest communication. Sources:

  2. Why Psychological Safety Matters in Occupational Safety

A lack of psychological safety leads to:

• Under‑reporting of hazards

• Silence during near misses

• Fear of retaliation

• Reduced participation in safety programs

When employees don’t speak up, risks go undetected until someone gets hurt. Sources:

  3. Strategies to Improve Psychological Safety

Tracy shares practical steps leaders can take, including:

• Responding calmly when employees report issues

• Thanking people for speaking up

• Avoiding blame‑focused language

• Asking open‑ended questions

• Following up on concerns so employees see action

These behaviors create a culture where communication feels safe. Sources:

  4. Leadership’s Role Is Critical

Psychological safety grows when leaders:

• Model humility

• Admit their own mistakes

• Invite feedback

• Show genuine curiosity

• Treat every concern with respect

Employees mirror the tone leaders set. Sources:

  🚀 Leadership Takeaways

• Psychological safety is foundational to a strong safety culture.

• Employees must feel safe speaking up — or hazards stay hidden.

• Leaders create psychological safety through their daily behaviors.

• Follow‑up and non‑blaming responses are essential.