As Hospitals Implement AI, What Challenges Stand in the Way?

In this episode of Faces of Digital Health, we sit down with Anne Forsyth, Hospital leader in clinical applications from Women's College Hospital in Canada, to explore how AI — especially generative AI — is reshaping daily clinical practice. Over the past two years, enthusiasm for AI has skyrocketed inside hospitals, with clinicians themselves requesting new tools rather than resisting them.

We discuss the cautious but deliberate rollout of AI scribes, the still-emerging trust in decision-support AI, and the safety and change-management considerations that mirror (and sometimes exceed) traditional IT implementations. Anne offers an honest look at the financial challenges of sustaining AI tools in publicly funded health systems and shares practical advice for hospitals navigating funding models, clinical buy-in, and responsible innovation.

Show notes:

01:50 – Current AI Implementations

03:21 – Safety and Risk Considerations

04:00 – Comparing AI Rollouts to Traditional IT Tools

05:10 – The Business Equation: Funding AI in Public Healthcare

06:20 – Advice for Hospitals on Sustainable AI Adoption

06:40 – Looking Ahead: The Future of AI in Clinical Applications

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