Pearls On, Gloves Off

#72 - Moderna GC’s AI Strategy

Jul 8, 2025
Shannon Thyme Klinger, Chief Legal Officer at Moderna, is a trailblazer in legal innovation and AI integration. In this discussion, she unveils how her team uses AI to transform contracts and compliance, empowering business teams to handle 90% of their inquiries autonomously. Shannon shares her journey from skepticism to buy-in, showcasing hands-on experimentation that converted doubters into advocates. She envisions a future where legal operations become a strategic powerhouse, urging legal professionals to adapt or risk obsolescence in an evolving landscape.
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INSIGHT

AI Will Augment — Not Erase — Legal Work

  • Shannon believes AI won't replace lawyers but will replace lawyers who don't learn to use it.
  • She reframed legal work by creating GPTs for key contracts to answer 90% of routine questions.
ADVICE

Experiment Early In A Secure Sandbox

  • Start experiments in secure sandboxes and iterate quickly to learn what works.
  • Pair legal teams with digital colleagues and pilot with enterprise instances before exposing sensitive data.
ADVICE

Convert Skeptics By Letting Them Play

  • Let skeptics try AI hands-on to reveal its practical value instead of persuading them verbally.
  • Run short workshops and teach people to build personas and prompts to reveal the 'light bulb' moment.
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