The Product Science Podcast
The Melissa Perri and Denise Tilles Hypothesis: Product Operations Provide Infrastructure for High-Quality Product Decision-Making
Mar 4, 2025
Join Melissa Perri, founder of Produx Labs and author, alongside Denise Tilles, an experienced product leader, as they delve into the power of product operations. They discuss the essential principles behind effective product decision-making and the impact of centralized data on enhancing user engagement. Their insights on the collaborative writing journey during the pandemic add a personal touch. Together, they highlight how robust product operations frameworks can streamline processes and empower product teams for greater success.
46:12
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Quick takeaways
- Product operations enhances decision-making quality for product managers by providing essential infrastructure and frameworks for effective management processes.
- The collaboration between product leaders and product operations ensures strategic goals are operationalized and executed efficiently through structured data insights and process practices.
Deep dives
Understanding Product Operations
Product operations is primarily focused on enhancing the speed and quality of decision-making for product managers. It acts as the underlying infrastructure that supports the frameworks necessary for effective product management processes. Instead of replacing the essential role of a product leader, product operations facilitates the execution of their strategic decisions, such as creating roadmaps and setting product management principles. As teams and products grow, product operations must evolve and be revisited consistently to ensure their effectiveness.
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