The PolicyViz Podcast Engage, Elevate, Communicate: Davina Stanley on Crafting Clear Business Messages
Mar 5, 2025
Davina Stanley, a communication expert and owner of Clarity First, shares her insights on crafting clear messages in business. She discusses the transformative power of structured messaging, highlighting how it builds trust and streamlines decision-making. Davina recounts her unique journey from teaching kindergarten to consulting at McKinsey, using her experience to emphasize the importance of audience understanding. She also touches on the evolving role of AI in communication, stressing that clarity remains essential amidst technological advancements.
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From Kindergarten to McKinsey
- Davina Stanley's career began unconventionally as a kindergarten teacher in Australia.
- She later transitioned to McKinsey, specializing in communication, after a move to Hong Kong.
Outcome-Driven Communication
- Define the desired outcome of your communication before drafting anything.
- Determine the communication strategy to achieve that outcome, whether it's building trust or gaining support.
Document-Centric vs. Message-Centric
- Leaders often focus on reviewing documents instead of crafting clear messages upfront.
- This reactive approach leads to inefficient revisions and rework, hindering effective communication.
