Episode #84 The Outbound Sales Playbook: How UserGems Turns Signals into Revenue with Trinity Nguyen

In this episode of Bridge the Gap Podcast, we sit down with Trinity Nguyen, CMO & Head of Account Development at UserGems, to break down the biggest mistakes in outbound sales, why job change signals are game-changers, and how to scale AI-powered sales strategies that actually work.

🔹 The #1 hiring mistake killing your pipeline
🔹 How UserGems built a category around job change signals
🔹 Why updating your ICP every 6 months is non-negotiable
🔹 The secret to frictionless onboarding & retention

💡 If you’re serious about winning outbound sales, this is a must-watch!

👉 Follow Trinity - https://www.linkedin.com/in/trinitynguyen/
🔥 Follow us for more B2B growth strategies

PS - huge shout out to Sendoso for sponsoring our show.

We could not do this without you.

See how Sendoso can help increase pipeline, ROI, and customer retention.

We are also proudly supported by Pursuit Sales Solutions - Where Hiring A+ Sales Employees is NOT a Pain in the Ass!
https://pursuitsalessolutions.com/revenuereimagined

ZoomInfo is also a proud sponsor - check them out here!

🎁 Lastly, we have a gift for you! We’re tired of seeing people getting critical GTM components wrong. Need help with your ICP, Buyer Persona, and Value Prop? Tired of the shitty “resources” people “give away” to gain followers?

We’ve developed a tool that creates your basic GTM Foundations (ICP, BP, abd Value Prop) for you. Snag it here.