Knowledge Fika Episode 24: The Human Side of AI – Curating Wisdom in Consulting, with Daniel Cohen-Dumani
Sep 16, 2025
Daniel Cohen-Dumani, founder of Experio AI and seasoned technologist, discusses the intersection of AI and knowledge management in consulting. He highlights the challenges of preserving institutional memory and the potential of AI-driven curation. Daniel shares insights on how Experio AI connects diverse data sources to uncover hidden skills and streamline workforce planning. He emphasizes that while automation is on the rise, human intuition and empathy remain irreplaceable, stressing the importance of maintaining human connections within teams.
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AI Solves Longstanding Loss Of Institutional Memory
- Consulting firms repeatedly lose institutional memory because teams skip KM curation when they get busy.
- Daniel Cohen-Dumani realized AI could finally help gather and preserve that dispersed wisdom automatically.
Keep Humans In The Curation Loop
- Human curation remains essential because AI still hallucinates and makes errors.
- Daniel argues for AI-assisted curation with humans stepping in when confidence scores fall below thresholds.
Use Confidence Scores To Trigger Review
- Use confidence scoring to trigger human review when AI curation is uncertain.
- Route low-score items to experts to verify or correct extracted knowledge before publication.