Newscast It’s Not Just A Cyber Attack, It’s An M&S Cyber Attack
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May 13, 2025 
Joe Tidy, BBC's cyber correspondent, joins Ciarán Martin, founding Chief Executive of the National Cyber Security Centre, and Sarah Smith, North America editor. They dive deep into the significant cyber attack on Marks & Spencer, examining customer data theft and the chaos it inflicted on operations. The conversation shifts to the notorious hacking group Dragon Force, exploring its influence on cybercrime. They also touch on geopolitical implications as Trump announces a massive arms deal in Saudi Arabia, showcasing the intersection of tech and diplomacy.
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James Cook's M&S Payment Anecdote
- James Cook's personal experience illustrated the M&S cyber attack impact firsthand.
- Payment systems failed in multiple stores, highlighting the attack’s disruptive scope.
Ransomware Disrupts Retail Operations
- The M&S cyber attack is a ransomware event causing operational chaos and data theft.
- Similar attacks hit Co-op and Harrods, with hackers using stolen data to pressure victims for ransom.
Disruption Trumps Data Breach
- Ciarán Martin highlights national risk is from disruption, not just data loss.
- Recovery from these attacks is punishing and affects everyday essential services used by millions.