Volunteer Nation
112. How to Run a Value-Packed Volunteer Q&A
May 30, 2024
Tobi Johnson, expert in volunteer management, discusses the importance of value-packed volunteer Q&A sessions. She emphasizes making volunteers feel heard, offering relevant information, and gathering insights. Practical tips include leaving ego at the door, showing empathy, and telling stories. The episode aims to enhance volunteer engagement and overall experience.
27:39
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Quick takeaways
- Running value-packed volunteer Q&A sessions enhances volunteer experience and builds relationships.
- High-impact volunteer Q&A requires empathy, storytelling, and setting aside ego for effective communication.
Deep dives
Importance of Volunteer Q&A Sessions
Running value-packed volunteer Q&A sessions is a powerful tactic for building relationships with volunteers and enhancing the volunteer experience. Such sessions help volunteers feel heard by allowing them to voice questions and concerns, offer relevant and timely information in response to queries, build confidence in volunteers by providing clear answers, and point volunteers to available resources to address their challenges.
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