Sky News Daily How do you know you've chosen a good care home?
Feb 4, 2025
Becky Johnson, Sky News social affairs correspondent known for her investigative work on care homes, joins to discuss disturbing findings about elderly neglect. She reveals shocking conditions, including residents left unwashed and struggling to access basic needs. The conversation dives into the failures of the Care Quality Commission's oversight, exposing that fewer than four percent of complaints are thoroughly investigated. Johnson highlights the urgent need for accountability and better standards to protect vulnerable residents.
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Neglect and Unexplained Bruises
- Families share horrifying stories from care homes, including unexplained bruises and neglect.
- One woman's mother, barely taken out of bed for months, lacked basic hygiene and proper care.
Maggots in a Wound
- Maggots were discovered in a dementia patient's wound in an expensive nursing home.
- Her nephew was shocked by the appalling lack of care, especially given the home's 'good' CQC rating.
Complex Complaint System
- The system for handling care home complaints is complex, involving multiple bodies like the ombudsman and CQC.
- This complexity makes it difficult to hold anyone accountable for poor care.