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Microsoft Teams Insider
Enterprise Connect Special: Microsoft Teams Update - April 2024
Apr 5, 2024
The podcast covers Microsoft Teams updates from Enterprise Connect in April 2024, including global unbundling, 99.999% SLA for Teams Phone, Intelligent call recap, new operators, Voice isolation, and Microsoft Device Ecosystem Platform (MDEP) updates.
20:07
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Quick takeaways
- Microsoft unbundled Teams from Microsoft 365 for new enterprise customers, requiring an additional license, impacting E1, E3, E5, and ME3, ME5 plans.
- Teams Phone service now guarantees 99.999% uptime, with Survivable Branch Appliance enhancements for call transfer, forwarding, and re-routing, ensuring redundancy.
Deep dives
Microsoft Unbundling Teams from Microsoft 365 Globally
Starting April 1st, Microsoft announced globally consistent licensing by separating Teams from Microsoft 365 for enterprise customers, impacting new customers opting for E1, E3, E5 or ME3, ME5 plans. New customers will need to buy the base bundle without Teams, adding Teams with an additional license, resulting in a price increase. Existing customers can continue with traditional licenses or switch to the new model, streamlining decision making and negotiating.
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