Product for Product Management

EP 81 - UsabilityHub & UserTesting with Kevin Hawkins

Aug 1, 2023

40:47

In the first episode of our User Testing Tools series, Matt and Moshe introduced Kevin Hawkins, Global UX Director at Glovo, who shared his insights on what features a user testing platform should have, and spoke about the tools Maze and UserZoom.

Now, in the second episode, Kevin joins us again to discuss two additional user testing products, UsabilityHub and UserTesting.

But the episode is not just about these products! With his broad experience in design across various professional, educational, and global organizations, Kevin teaches us so much more about what we can do with user testing platforms!
In this episode, we discussed:

How did UserTesting become the largest platform on the market?
How to choose the right platform based on our products personas and target audience
Which one of he tools is focused more on moderated and which on unmoderated test
The mechanics of using our design options for the unmoderated tests
How many steps should the test be?
Which product is better at capacity planning and knowing how long to do the test?
Which product has the best analysis functionality?
Are current AI trends already included in these products?
Which of the 4 products we talked with Kevin about fit better in which company size, from startup to enterprise
Things he like and doesn’t like about each of the products
What is in the future for these products?
And so much more…

To learn more..

UserTesting: https://www.usertesting.com/
UseabilityHub: https://usabilityhub.com/

Connect with Kevin:

Linkedin: Kevin
Website: http://www.kevinthecreator.com/

Connect with Matt and Moshe on LinkedIn:

*Note: any views mentioned in the podcast are the sole views of our hosts and guests, and do not represent the products mentioned in any way.
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