Modern CTO TECH TITANS: Leveling Up Your Communication with Bill Tingle, Certified Leadership Coach
Aug 19, 2024
Bill Tingle, a certified leadership coach and CEO of Tingle Leadership, shares invaluable insights on enhancing communication skills for effective leadership. He emphasizes the power of clear requests and active listening, using relatable examples to illustrate common pitfalls. Bill discusses the importance of balancing assertiveness with empathy in leadership roles and highlights how trust can be built through consistent behavior. Additionally, he delves into behavioral interviewing techniques, stressing the significance of soft skills in today's professional landscape.
AI Snips
Chapters
Transcript
Episode notes
Make Requests Explicit and Clear
- Always make requests with complete and explicit information to ensure the desired outcome.
- Ambiguity in requests causes waste, rework, and failure in projects.
Language Is Action
- Language is action; effective communication gets things done.
- Lack of clarity in language causes misunderstanding and failed intentions.
Implement New Communication Rules
- Change communication by introducing new rules and getting team commitment.
- Practice grace and patience as everyone learns the new communication style.