The one with the Dashers vs Defenders - Dennis Wakabayashi E68

What's on your mind? Let CX Passport know...

🎤Want to know how to ADVANCE Customer Experience? Find out in “The one with the Dashers vs Defenders” from Dennis Wakabayashi CX Passport Episode 68🎧

👨‍🏫Adaptive Learning - "Normalize Failure...Normalize Risk"

✨BREAKING NEWS - "CX Undercover" coming out this summer!

😲Get the popcorn ready. We do it. We bring up the CX Influencer Debate

👉It's been true. It is true. It will be true. The front line is the epicenter of customer experience

🍸A Crazy Bar Story in Tokyo

🦺No safety in CX? - Dashers vs Defenders

😵A Siberian Diamond Mine as the dream place to travel next?

👀Head to 25:10 to learn about The Efficiency of CX

💭“Every time you see an influencer, what you're seeing is someone trying to bring their art to business” - Dennis

Hosted by Rick Denton “I believe the best meals are served outside and require a passport”

Episode resources:

Twitter @voiceofCX

Insta - @WhatIsDennisDoing

Dennis: denniswakabayashi.com

Dennis’ Team: teamwakabayashi.com

The Siberian Diamond Mine - Mir Mine: en.wikipedia.org/wiki/Mir_mine

Influencer Management: heartbeat.com