Empowering Decision-Making at All Levels

Pushing decision-making down to the lowest natural level within an organization enhances efficiency and empowerment among team members. Managers are encouraged to delegate everyday decisions to their direct reports if these individuals can match the manager's effectiveness by approximately 80 to 90 percent. This approach allows team leaders to invest their time and energy into addressing higher-stakes issues rather than getting bogged down by routine choices. Embracing a culture that normalizes failure facilitates this process, as it helps team members learn and grow from their mistakes rather than fearing repercussions.