The Josh Bersin Company

The Unquenchable Power Of The Human Spirit

Aug 25, 2021

Discover the profound lessons learned from the pandemic, focusing on the unstoppable human spirit. Delve into why trust is vital for the employee experience and strategies to attract top talent in today's market. Explore the reframing of 'reskilling' to 'upskilling' and the enduring adaptability of companies like Allstate. The conversation emphasizes individuality over conformity and offers insights into crafting effective hybrid work strategies. Uncover the true essence of a growth mindset and the power of embracing unique identities in the workplace.

18:08

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Quick takeaways

Trust is essential for fostering a positive employee experience and enabling individuals to thrive in their work environment.

The pandemic has catalyzed a cultural shift towards embracing individuality at work, requiring organizations to create inclusive spaces that celebrate diversity.

Deep dives

The Resilience of the Human Spirit

The pandemic has highlighted the remarkable adaptability and resilience of individuals, showcasing a collective ability to thrive despite challenges. Many people transitioned to remote work, demonstrating increased productivity through innovative solutions and technology. The emergence of new industries related to hybrid work and employee well-being further emphasizes this adaptation. Observations from personal experiences, such as engaging with those facing hardships, reinforce the notion that human beings are natural survivors, driven by an innate desire to learn and adapt.

Intro

5min

Empowering Employees Through Trust and Growth

7min

Empowering Employees: A Shift from Conformity to Individuality in the Workplace

2min

Embracing Individuality in the Modern Workplace

2min

What is the number one thing we’ve learned from the Pandemic? In this podcast I sit down and talk about the number one thing we’ve learned from the Pandemic: The Unquenchable Power Of The Human Spirit.

In this podcast I explain why Human Resources has become one of the most important jobs in business, and how we, as HR and business leaders, need to really think about “the power of the individual.”

Specifically, I talk about:

Why Trust is the most important part of the Employee Experience
What companies should do to attract the best candidates in this wierd and competitive labor market.
Why “reskilling” is kind of bad word to use, and how to reframe this as “upskilling”
Why Allstate has been able to reinvent itself for 90 years using the focus on “unleashing the power of the human spirit”
Why the new world of individuality and uniqueness is replacing conformity at work
How to build a hybrid work strategy that lets people thrive and grow
Why terms like “growth mindset” and “abundance mentality” are all about unleashing the power of the individual.

Additional Resources

Employee Experience: The Definitive Guide

The Big Reset: Where We Are Now

The Joys Of Hybrid Work: How We Got Here

The Global HR Capability Project

HR Capabilities: Beyond Technical Skills

Why Service Workers Are More Important Than Software Engineers