When was the last time you gave vague instructions? Was there a miscommunication? Or perhaps you were the one to receive vague instructions. How did it make you feel?

In this episode, host Tim Reitsma and Casey Jacox—author of “WIN the RELATIONSHIP, Not the DEAL”, leadership coach and consultant to high performing teams—unpack the power of setting clear expectations. Casey shares with us his TED framework and gives practical insights.

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