Banking Transformed with Jim Marous How Generative AI Will Revolutionize Financial Services
Sep 6, 2023
Learn about the potential of generative AI in financial services, its impact on customer experiences and employee productivity, and the importance of partnerships for integration. Discover the vision for the next 12-18 months in generative AI and the exciting potential it holds for revolutionizing the industry.
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Generative AI's Huge Financial Impact
- Generative AI is set to revolutionize financial services by transforming customer experiences and modernizing legacy systems.
- The market for generative AI in finance is projected to reach $9.5 billion globally by 2032.
CEOs Cautiously Optimistic on AI
- Financial services CEOs are cautious but optimistic about generative AI's financial impact.
- Over 40% expect significant results in 3 years, focusing on talent, security, and customer experience.
Challenges with AI in Finance
- Financial services have a history with AI but face challenges like scaling and bias.
- Generative AI excites but needs regulatory trust and enterprise capabilities to manage risks.