

068. Frank Blake: Culture Lessons from a Fortune 50 CEO
Feb 9, 2023
In this podcast, Frank Blake discusses the importance of incentives for leaders, absorbing complexity, and dealing with conflicting goals. He shares insights on leading from an inverted triangle, practicing servant/humble leadership, and prioritizing time and integrity. The conversation highlights recognizing excellent customer service, analyzing organizational culture, and staying grounded in values as a leader. It also explores the Radical Candor framework for clear communication.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 4min
Unexpected CEO Appointment at Home Depot
03:43 • 19min
Leadership from the Bottom Up
22:18 • 20min
Recognizing Excellent Customer Service
42:23 • 6min
Analyzing Organizational Culture and HR Announcements
48:53 • 2min
Staying Grounded in Values as a Leader
50:24 • 13min
Exploring the Framework of Radical Candor and the Importance of Clear Communication
01:03:42 • 2min