Relationships at Work - The Leadership Guide to Building Workplace Connections and Avoiding Blind Spots.
The P.E.R.F.O.R.M. Playbook: How to Build a Team That Stays
Mar 20, 2025
13:26
Retention is often seen as an elusive workplace metric, but what if it wasn’t?
In this episode of Relationships at Work, Russel Lolacher shares his firsthand experience of leading and retaining the same team for 12 years. He dives into the framework that made it possible—P.E.R.F.O.R.M.—a leadership approach grounded in personal connection, empowerment, and meaningful work. Learn why retention isn’t luck but the result of deliberate leadership, and why calling it a "unicorn" completely misses the point.
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