Life Kit How To Give Good Feedback
Aug 23, 2021
Massella Dukuly, Director of Learning and Development at LifeLabs Learning, shares her expertise in giving constructive feedback. She highlights the fears many face when delivering feedback, discussing key strategies to avoid vague communication and psychological pitfalls. Dukuly emphasizes the importance of specificity and clarity, which fosters growth in both personal and professional relationships. Listeners will gain practical tips for creating a positive feedback culture that encourages open dialogue and understanding.
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Insecure Example
- Insecure portrays an example of poor feedback where Molly's boss asks her to address another employee's cultural adjustment issues.
- The feedback lacks specificity, leaving Molly unsure how to proceed.
Specificity in Feedback
- Give specific feedback, like mentioning missed deadlines or late arrivals.
- Avoid vague statements such as "you haven't been on your A game."
The Importance of "Why"
- Explain the "why" behind feedback to help people understand its purpose.
- Feedback should be a two-way dialogue, not a monologue.