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The Morning Brief
Corner Office Conversation with Akasa’s Vinay Dube & Praveen Iyer
Aug 16, 2024
Vinay Dube, a leader in the aviation industry, and Praveen Iyer, an influential figure at Akasa Air, dive into the remarkable journey of their airline. They discuss Akasa's rapid fleet expansion and their commitment to customer service. The duo reflects on overcoming challenges during a tech outage and utilizing AI to enhance the customer experience. They share insights on strategic route planning, lessons learned from swift growth, and the competitive landscape with major players like IndiGo and Air India in sight.
31:27
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Quick takeaways
- Akasa Airlines has rapidly expanded its operations by implementing innovative features and maintaining perfect operational performance despite industry challenges.
- The airline is focusing on technology investments and a cost-efficient structure to enhance customer experience and achieve long-term profitability.
Deep dives
Impressive Growth and Milestones
Akasa Airlines achieved significant growth in its first two years, becoming the fastest airline to reach 20 aircraft and launch international flights while also being the first to implement features like pet travel and quiet flights. Despite some operational turbulence, including pilot disputes and security glitches, the airline successfully maintained its performance, exemplified by not canceling any flights during a global tech outage. The commitment to rigorous planning and execution has been instrumental in this progress, underscoring their approach to turning bold ideas into reality. As the airline moves forward, it aims to add more aircraft to continue its growth trajectory beyond utilization.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode