Ep 275: Can AI Bridge the Justice Gap? Legal Aid Lawyer and Innovator Sateesh Nori Thinks So
Jan 21, 2025
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Sateesh Nori is a legal aid attorney and tech innovator dedicated to bridging AI and access to justice. He discusses his journey from housing lawyer to developing AI tools, like Roxanne, to help tenants understand their rights. Nori believes AI could revolutionize legal services and tackle the justice gap, comparing its potential impact to electricity. He also critiques the current legal education system for not preparing students for a tech-driven future and emphasizes the ethical considerations in integrating technology into legal practices.
Sateesh Nori emphasizes the need for legal professionals to address fundamental issues like evictions instead of getting lost in administrative details.
He believes AI has transformative potential equivalent to electricity, enabling legal professionals to focus on complex client interactions by automating routine tasks.
Deep dives
Shifting Focus from 'How' to 'What' and 'Why'
The conversation highlights the need to shift focus from procedural questions like how to meet clients and prepare forms to fundamental issues affecting clients, such as evictions and access to benefits. By concentrating on these core issues, legal professionals can better understand and address the challenges faced by vulnerable populations. This reframing of priorities aims to resolve deeper societal problems rather than getting bogged down by administrative details. Utilizing artificial intelligence (AI) can streamline many of these procedural tasks, freeing up time and resources for more critical client engagement.
AI as a Transformative Tool in Legal Services
AI is equated to electricity in its potential to fundamentally change access to justice by automating routine tasks lawyers traditionally handle. This innovation holds promise in expediting processes such as legal research, document preparation, and client intake. For instance, tools like AI can assist lawyers in drafting letters for rental assistance, dramatically reducing the time required for such tasks. This efficiency allows legal professionals to devote more energy to complex, meaningful client interactions that require human expertise.
Bridging the Gap Between Legal Services and Technology
The development of impactful technology solutions is essential for nonprofit legal services, which often lack the resources of larger firms. Organizations like JustTech aim to integrate advanced tech tools into legal practices to enhance client services. The introduction of AI-powered tools for understanding tenant rights and housing conditions exemplifies this synergy between technology and legal advocacy. Bridging this gap can empower clients by providing them actionable legal information, even before they step into a legal office.
Addressing the Intake Challenge in Legal Aid
The intake process poses significant challenges in legal services, with many clients turned away due to overwhelming demand. This situation is perceived as morally troubling for professionals who must decide which cases to pursue while many deserving clients remain without assistance. To remedy this, AI can help triage cases effectively, directing resources towards the most critical issues. By automating basic inquiries and providing information upfront, intake professionals can focus on the more complex matters requiring legal expertise.
From legal aid attorney to legal tech innovator, Sateesh Nori brings a unique perspective to the intersection of artificial intelligence and access to justice.
After spending two decades in the trenches as a housing lawyer at legal aid offices in New York City, Nori now bridges multiple worlds – continuing his legal aid work at the Legal Aid Society of NYC while also serving as an adjunct clinical professor at NYU Law School in its eviction defense clinic and working as a senior legal innovation strategist at Just-Tech LLC, a technology consulting firm that focuses on legal services providers.
He recently partnered with Housing Court Answers, a nonprofit tenants’ rights organization in NYC, and Josef, the legal automation company, to develop and launch Roxanne, an AI-powered tool to help tenants understand their repair rights, and he believes artificial intelligence could be the key to finally making meaningful progress in closing the justice gap.
Today, in a conversation recorded live at the Legal Services Corporation’s Innovations in Technology conference in Phoenix last week, Nori and host Bob Ambrogi discuss why he believes that AI is as transformative as electricity, how he is using it in his own work, and why he believes law schools are failing to prepare students for the AI revolution.
Thank You To Our Sponsors
This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner).
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