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Fix the Known Bugs
- Fix "known bugs"—recurring problems in your control.
- These issues, like a broken doorbell or inefficient meetings, cause frustration and waste time.
Broken Doorbells
- Laura's broken doorbells caused missed deliveries and frustrated visitors.
- She put up signs with her phone number as a temporary fix while awaiting a new system.
Seek Input
- If you can't fix a "known bug" yourself, ask for suggestions.
- You might be surprised by the creative solutions colleagues and customers offer.