

Episode 1: Operational resilience
Mar 25, 2021
Andrew Rogan from UK Finance and Tim Armit, former Post Office discuss the upcoming Financial Conduct Authority (FCA) statement on operational resilience. They explore the challenges and importance of operational resilience, the impact of COVID-19, and the need for a holistic approach. They emphasize the importance of involving all parts of the business in the philosophy of operational resilience and prioritizing the customer. They also mention additional resources for regulatory guidance.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 3min
Operational Resilience: Importance and Challenges
02:44 • 14min
Uncertainties and Practical Steps for Firms
17:00 • 2min
Operational Resilience in the UK Financial Sector
18:33 • 12min
Challenges in Implementing Operational Resilience
30:06 • 2min
Concluding Thoughts on Operational Resilience and Regulatory Resources
31:51 • 2min