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PreAccident Investigation Podcast

Safety Moment - Asking Workers To Care More Does Not Work

Jan 24, 2024
The podcast discusses the importance of creating a supportive environment for workers to improve their performance, rather than relying solely on asking them to care more.
03:44

Podcast summary created with Snipd AI

Quick takeaways

  • Improvement is not solely dependent on workers trying harder, but on creating an environment that allows them to try harder by streamlining processes and implementing effective controls.
  • Organizations should shift their focus from individual workers to the system itself, identifying barriers and making changes to support success, such as facilitating better feedback and quicker responses.

Deep dives

Creating an environment for improvement

Asking people to try harder and be better is not enough to drive improvement. Instead, organizations should focus on creating an environment that allows individuals to try harder. This means looking beyond individual workers and examining the system in place. By identifying areas where success is difficult, organizations can make targeted improvements to facilitate better outcomes. True improvement is not about workers trying harder, but about removing administrative clutter, streamlining processes, and implementing effective controls.

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