The Josh Bersin Company cover image

The Josh Bersin Company

Unlocking The Secrets To Employee Experience

Jul 14, 2021
Explore the evolution of employee experience and its critical role in engagement. Discover how companies are reshaping strategies to combat high turnover rates amidst rising worker stress. Delve into the pressing need for inclusivity in the workplace, tackling systemic racism and encouraging individuality. Understand the essential components of diversity, equity, and inclusion that go beyond surface-level changes. Uncover the importance of trust in organizations, focusing on ethical leadership and a clear mission to strengthen employee commitment.
20:15

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Quick takeaways

  • The evolution of employee experience underscores the necessity for organizations to build trust and belonging to enhance retention and engagement.
  • Technological solutions must focus on addressing specific employee needs and fostering effective feedback systems to truly improve employee experience.

Deep dives

Understanding Employee Experience

Employee experience (EX) is essential in today's competitive job market, especially with the shift to hybrid work models. Originating from the employee engagement industry, which began in the late 1800s, EX emphasizes designing work and workplace experiences that foster engagement, productivity, and profitability. The podcast highlights a recent surge in voluntary employee turnover, with millions leaving their jobs, which echoes the need for organizations to cultivate an environment where employees feel valued and satisfied. Companies are therefore investing in creating better work experiences to retain talent and attract new hires amidst the evolving expectations of the workforce.

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