Understanding Employee Experience

Employee experience (EX) is essential in today's competitive job market, especially with the shift to hybrid work models. Originating from the employee engagement industry, which began in the late 1800s, EX emphasizes designing work and workplace experiences that foster engagement, productivity, and profitability. The podcast highlights a recent surge in voluntary employee turnover, with millions leaving their jobs, which echoes the need for organizations to cultivate an environment where employees feel valued and satisfied. Companies are therefore investing in creating better work experiences to retain talent and attract new hires amidst the evolving expectations of the workforce.