Shell Game Episode 1: Quality Assurance
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Jul 9, 2024 A tech journalist embarks on an intriguing journey of creating a digital clone of himself using AI. He humorously navigates customer service calls with his voice replica, highlighting the ethical dilemmas of voice cloning technology. The discussion spans the complexities of identity, privacy, and authenticity in the age of AI. From crafting human-like voice interactions to addressing the rise of AI voice agents, the podcast mixes insightful analysis with entertaining anecdotes.
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AI Customer Service Calls
- Evan Ratliff cloned his voice and used a chatbot to make customer service calls.
- The AI-driven clone interacted with representatives, often fabricating information.
Voice Cloning Advances
- Voice cloning technology has rapidly improved, going from unrealistic to concerningly accurate.
- Evan Ratliff experimented with automating his voice clone using ChatGPT.
Early Voice Agent Quirks
- Evan Ratliff's early voice agent was polite, formal, and confident, even when making things up.
- It struggled with basic information, sometimes resorting to famous zip codes or simple number sequences.