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In this episode of The Complete Agent Podcast, host Dave Warburton is joined by Ian Storey and James Kendall for a dynamic conversation with Heather Staff, co-founder of Street Group.
Heather shares her journey from chartered accountant to proptech leader, offering valuable insights into the future of estate agency. The discussion covers market trends, the evolving role of technology and AI, and the importance of communication, culture, and client experience in agency life.
Heather also opens up about building a successful business with her brother, the importance of psychological safety in retaining top talent, and the critical role workplace culture plays in long-term success.
Packed with real-world examples and forward-thinking perspectives, this episode is a must-listen for agents looking to stay ahead in a rapidly changing industry.
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