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Online Selling Partner Podcast

Episode #7 - Ex-Amazonian interview! How Fulfillment Center's Think about Vendors. Playbooks & Candid Tales from a Former Insider, where AI is today in Amazon support... and more!

Sep 11, 2023
Former Amazonian Fahad Jami shares insights on Amazon's efficiency and process. Topics include challenges with Amazon's feedback, selling on multiple online marketplaces, advantages and challenges of selling on Amazon, and anticipated issues with AI implementation.
36:58

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Clear and effective communication backed by data and metrics is key to resolving problems with Amazon.
  • Collaboration between Amazon and vendors in identifying and addressing defects is crucial for maintaining quality control.

Deep dives

Fahad Jami's Background and Experience at Amazon and Walmart

Fahad Jami shares his background of working at Amazon as an operational manager in the fulfillment center, where he focused on maintaining quality control and ensuring timely shipments to customers. He also highlights his experience in logistics and transportation, understanding how packages move and the constraints facilities face. He later transitioned to working at Zillow and discusses the similarities between the real estate industry and the retail industry in the early 2000s.

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