Designing Successful Startups

Pocket Panty—How Ashlee Turner is Solving an Unspoken Problem

May 14, 2025
Ashlee Turner, the CEO and founder of The Pocket Panty, shares her inspiring journey combining entrepreneurship with women's health advocacy. She discusses the critical need for discreet, convenient underwear, especially for women facing incontinence or unexpected situations. Ashlee highlights her experience on Shark Tank and her commitment to menstrual health education through her nonprofit. With a focus on customer feedback, she underscores how innovation can empower women while addressing vital hygiene needs.
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ADVICE

Make Customer Feedback Your Growth Engine

  • Listen to customers; their feedback reveals new markets and use cases beyond your initial idea.
  • Act on that feedback early to expand product fit and impact.
ANECDOTE

Costly Melrose Candy Store Lessons

  • Ashlee opened a candy store on Melrose at 25 and faced huge unexpected permit and remediation costs that sank the business.
  • She learned practical lessons about leases, permits, and foot-traffic that shaped her future ventures.
INSIGHT

One Product, Many Real Needs

  • A single product can meet many diverse needs once you listen to users and surface hidden use cases.
  • Pocket Panty expanded from a social convenience to solve medical, athletic, and hygiene emergencies.
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