This Week in Startups E1092 The Next Unicorns E12: Homebound CEO & Co-Founder Nikki Pechet is solving the home building process by increasing customer experience, helping victims of natural disasters rebuild efficiently
Aug 5, 2020
In this discussion, Nikki Pechet, the CEO and co-founder of Homebound, shares her vision for transforming the home building process through technology and exceptional customer service. She dives into her journey from scaling Thumbtack to founding Homebound, sparked by the wildfires in Napa and Sonoma. Nikki discusses innovative solutions for disaster recovery, the complexities of home construction, and the crucial role of transparency in builder-homeowner relationships. Plus, she touches on navigating labor shortages and leveraging digital tools in the evolving housing market.
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Homebound's Origin
- 6,000+ homes burned in Napa and Sonoma County in October 2017.
- Homeowners were paralyzed, despite insurance, unsure how to rebuild, highlighting the need for Homebound.
Simplify Homebuilding
- Consolidate all homebuilding needs under one roof.
- Streamline the process with a single point of contact and manage everything for overwhelmed homeowners.
Tech Gap in Homebuilding
- The homebuilding industry lacks technology adoption, with most builders using minimal software.
- This tech gap contributes to customer frustration and limits the potential of the custom homebuilding market.