Masters of Scale Uber’s Dara Khosrowshahi — Bringing a culture back from the brink
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May 2, 2023 
Dara Khosrowshahi, CEO of Uber, shares his journey of transforming Uber from a notorious pirate culture into a disciplined navy. He discusses the balance between rebellious startup spirit and the need for structure as companies scale. Dara emphasizes the power of truth-telling in leadership and the importance of building trust during turbulent times. He also highlights initiatives aimed at fostering better relationships with drivers and regulators, showcasing how ethical behavior and inclusivity are central to Uber's cultural renaissance.
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Dara's Father's Leadership
- Dara Khosrowshahi's father ran factories where employees loved him.
- He treated employees with respect and never confused authority with humanity.
Barry Diller's Mentorship
- Barry Diller mentored Dara, valuing his direct, unfiltered insights.
- Diller insisted on getting information directly from Dara, bypassing corporate hierarchy.
Lesson in Delegation
- At Expedia, a product manager told Dara to focus on direction, not micromanagement.
- This feedback significantly changed Dara's management style, emphasizing trust in his team.