Private Practice Startup Podcast
Episode 344: How to Boost Client Retention Rates in Private Practice
Jan 27, 2024
Therapist entrepreneurs Kate Campbell and Katie Lemieux share tips on boosting client retention rates in private practice. They discuss strategies for identifying ideal clients, tracking engagement, and re-engaging old clients. The podcast also covers the importance of tracking business numbers, using digital check-in software, and seeking supervision for skill improvement.
21:46
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Quick takeaways
- Maintaining an optimal client caseload and schedule helps prevent burnout and improves client engagement.
- Track and analyze client data to replicate successful strategies, identify areas for improvement, and make informed decisions to boost retention rates.
Deep dives
Tip #1: Optimal Caseload and Schedule
One key tip to improve client retention rates is to ensure that you have the optimal number of clients on your caseload and a schedule that works for you. It's important to avoid burnout and compassion fatigue by not taking on too many clients. Determine the ideal number of clients you can effectively see each day and create a schedule that allows for adequate time off and work-life balance. By working with your ideal clients and maintaining a manageable caseload, you can provide better quality care and increase client engagement, resulting in improved retention rates.
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