Here’s what we’ll cover in episode 535:
- The 3 common reasons behind cancellations and the best way to address them
- How to put in place communication systems that can handle and prevent cancellations
- How to build the foundation for preventing a cancellation from Day 1
- The best way to respond to a cancellation you can’t prevent
Remember, just because someone came in to cancel doesn’t mean they always need to. Tune in now to learn all about how you can retain members when they’re right on the brink of cancellation!
LINKS:
https://training.studiogrow.co/dare
https://fierceinc.com/fierce-conversations/
The Business of Boutique Fitness