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The Human Side of Money

77: Best Questions For Each Step Of The Client Journey

Mar 22, 2023
37:02

Every advisor always wants to know what questions to ask.

But, more important than WHAT you ask is WHEN you ask it. A great question asked at the wrong time is no longer a great question.

In this episode, we’ll go through six different steps of the client journey and arm you with three questions to use at each stage:

  • Intro Call
  • Discovery Meeting
  • Onboarding
  • Implementation/Recommendations
  • Review Meetings
  • Every Conversation

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Resources:

  • The featured partner for this episode is Knudge, an automated system to help clients actually follow through on their tasks and reach their financial goals

Connect with Brendan Frazier: 

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