

77: Best Questions For Each Step Of The Client Journey
Mar 22, 2023
37:02
Every advisor always wants to know what questions to ask.
But, more important than WHAT you ask is WHEN you ask it. A great question asked at the wrong time is no longer a great question.
In this episode, we’ll go through six different steps of the client journey and arm you with three questions to use at each stage:
- Intro Call
- Discovery Meeting
- Onboarding
- Implementation/Recommendations
- Review Meetings
- Every Conversation
To sign up for Brendan’s monthly newsletter focused on the human side of advice → Click Here
Resources:
- The featured partner for this episode is Knudge, an automated system to help clients actually follow through on their tasks and reach their financial goals
Connect with Brendan Frazier: