The Gradient: Perspectives on AI Steve Miller: Will AI Take Your Job? It's Not So Simple.
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Feb 2, 2023 Will AI replace workers, or reshape what work looks like? Steve Miller explores the difference between automation and augmentation, why real-world AI adoption can be slow, and how organizations balance machine consistency with human judgment. The conversation also examines hybrid work, job quality, and the risks of pursuing technological progress at any cost.
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Same Same But Different
- Technological waves repeat familiar debates but differ in scale, economics, and deployment choices.
- Whether AI creates or destroys jobs depends more on how organizations deploy it than on the technology itself.
Prioritize Augmentation Over Blind Automation
- Use AI to augment human workers where possible, since augmentation raises output and often wages.
- Reserve full automation for stable, repeatable tasks where consistency and scale matter.
The Expensive Tail Of Perfection
- The last few percentage points of model performance are costly and brittle in messy real environments.
- Human oversight handles exceptions and adaptation across shifting contexts more economically.