The Gradient: Perspectives on AI

Steve Miller: Will AI Take Your Job? It's Not So Simple.

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Feb 2, 2023
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Steve Miller
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INSIGHT

Same Same But Different

  • Technological waves repeat familiar debates but differ in scale, economics, and deployment choices.
  • Whether AI creates or destroys jobs depends more on how organizations deploy it than on the technology itself.
ADVICE

Prioritize Augmentation Over Blind Automation

  • Use AI to augment human workers where possible, since augmentation raises output and often wages.
  • Reserve full automation for stable, repeatable tasks where consistency and scale matter.
INSIGHT

The Expensive Tail Of Perfection

  • The last few percentage points of model performance are costly and brittle in messy real environments.
  • Human oversight handles exceptions and adaptation across shifting contexts more economically.
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