
Service Management Leadership Podcast
Ep 48: Framework Lifecycle Assessment Model
Mar 26, 2025
18:25
Organizations have been using frameworks like ITIL, DevOps, Agile and other similar offers for decades. We've not had a means of determining whether or not they are keeping pace with what's happening in the marketplace and whether they're meeting the needs of the constituents they serve. In this episode, Kengon takes some time to discuss a new area of research—the Framework Lifecycle Assessment Model. This is a structured approach to systematically assessing where frameworks sit in their natural evolution.
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