The AI in Business Podcast cover image

The AI in Business Podcast

How Asset Protection Teams can Win Executive Buy-In from Data and Storytelling- with Adam Oberdick of CVS Health

Jul 24, 2023
23:54
Snipd AI
Adam Oberdick, Lead Director of Asset Protection at CVS Health, discusses how asset protection workflows have changed with AI capabilities, emphasizing the importance of evolving and investing in technology. He explores advancements in investigations, executive buy-in signals, and the value of relationships with solution providers. The podcast also highlights the significance of winning executive buy-in and storytelling in retail spaces and loss prevention.
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Podcast summary created with Snipd AI

Quick takeaways

  • Asset protection teams need to adopt AI capabilities and leverage new data tools to effectively communicate loss prevention insights to retail leaders and drive action.
  • The use of AI and data analysis is crucial in personalizing the digital experience, reducing friction in online transactions, and striking a balance between risk management and customer experience.

Deep dives

Challenges Facing Retailers in Asset Protection

The evolution of asset protection from a career that people fall into to a profession actively sought after. The need to evolve and be proactive in response to changing business risks and the shift towards profit protection. The challenges of catching up and staying on top of new technology and the increase in organized retail crime.

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