The AI in Business Podcast How Asset Protection Teams can Win Executive Buy-In from Data and Storytelling- with Adam Oberdick of CVS Health
Jul 24, 2023
Adam Oberdick, Lead Director of Asset Protection at CVS Health, discusses how asset protection workflows have changed with AI capabilities, emphasizing the importance of evolving and investing in technology. He explores advancements in investigations, executive buy-in signals, and the value of relationships with solution providers. The podcast also highlights the significance of winning executive buy-in and storytelling in retail spaces and loss prevention.
AI Snips
Chapters
Transcript
Episode notes
Evolving Asset Protection
- Asset protection is evolving into a recognized profession, focusing on broader business risks.
- This shift emphasizes profit protection and proactive engagement with business strategies.
Revolutionized Investigations
- Investigations have evolved from manual data entry to automated case logging and cross-examination using AI.
- Information sharing across retailers and law enforcement helps build stronger cases against organized retail crime.
Balancing Big and Small Crimes
- While focusing on major organized crime is important, addressing smaller, frequent thefts can significantly impact shrink.
- Retailers face challenges balancing data availability, with some having too much and others not enough.