MicroConf On Air MicroConf Tactics: AI Agents vs SaaS - Who Wins the Future of Software?
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Jun 18, 2025 What does the future hold for software? The discussion ignites a debate on whether AI agents will outshine SaaS. Contrary to fears, SaaS proves resilient and adaptable even amid disruption. Entrepreneurs are encouraged to leverage AI to enhance their offerings. The conversation emphasizes the integration of AI agents into existing SaaS tools, focusing on automation and improved user experience. It’s a call to action for businesses to innovate while maintaining expertise in their fields.
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AI Agents Explained
- AI agents can dynamically learn and automate tasks unlike traditional software with fixed rules.
- They function like smart assistants that operate on real-time data without constant human input.
SaaS' Endurance Despite AI
- SaaS remains essential as it manages workflows, reports, and acts as a database of record.
- AI agents enhance SaaS by automating but do not replace the core software functions.
AI Agents' Limits Versus SaaS
- AI agents excel at simple tasks but lack the deep domain knowledge and structured reliability of SaaS.
- SaaS provides compliant, secure, and predictable processes AI agents can’t fully replicate.