"The one with First, Better or Different" - Mike Verret E43

What's on your mind? Let CX Passport know...

📢Mike Verret gets to the root of personal and brand messaging and how that influences overall customer experience.

💪Be First, Better or Different

🐴Eeyore and 🤖Optimus Prime are the same voice?!?!?

🏈How are an American football lineman and great CX so similar?

🌏Traveling with Hasbro across the globe!

💡Highlight the problem you solve before describing the solution

100% of it is important to you…but only 3-5% of that is important to your customer audience

Hosted by Rick Denton “I believe the best meals are served outside and require a passport”

💭“Your business and the way you think about it is not the way your audience is going to be thinking. So think of it as 100% of what's important to you…3 to 5% of that are important to your audience. ” - Mike